Day Concierge
  • England,East of England,Hertfordshire
  • Full Time, Permanent
  • £30,000 per annum
Job Description:
Job Title: Day Concierge
Shift Pattern: Mon to Fri 08:30am to 3:30pm and alternate Saturday 08:00am to 1:00pm
Salary: £30,000 per annum
Location:Rickmansworth
We are seeking a professional and customer orientated Concierge to join a Residential development in Rickmansworth. This role is ideal for someone who excels in customer service, organisation and enjoys creating a welcoming environment for residents. You will have the responsibility of delivering exceptional customer service to all residents, guests, contractors and clients. As the primary contact for the residents, you will be on hand to provide the support they need at the place they call home.
Ideally, you will have all or most of the below experience:
· Previous experience within a similar role or hospitality sector.
· Significant experience providing exemplary levels of customer service.
· Experience in managing contractors and building works within a busy development.
· Awareness of general fire, health & safety and security.
· Proven ability to and handle confidential information with professionalism and discretion.
Responsibilities:
· Meet and greet the residents and answer enquiries by telephone or from callers to the desk.
. Assist the residents, guests and visitors when required.
· Always ensure effective security of residents and the building including manning any CCTV and aid the smooth running of car parking facilities.
· Being courteous and helpful to residents, guests, suppliers, tradesmen and the general public.
· Carry out regular patrols of the entire building and report any faults and/or security breaches found.
· Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.
· Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.
· Responsibility for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail.
· Correct issuing of all parcels/registered mail with a record which must be signed by residents.
· Notify residents of any deliveries to arrange collection from the front desk.
Benefits:
* 20 days annual leave plus bank holidays
* Life insurance cover
* Gym membership contributions
* 4% pension scheme
* Offer accredited courses to help employees reach their potential
Job number 3306724

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Company Details:
Abbatt Property Recruitment
Company size:
Industry:
Abbatt Property Recruitment is an award winning provider of specialist recruitment services to the residential and commercial property sector. Establi...
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