Senior Account Manager (x2)
CRM / Data-Led Marketing Agency
?? Bristol (Hybrid - 3 days in office)
?? £34,000 - £42,000
We’re partnering with a well-established CRM and data-led marketing agency with around 30 years’ experience delivering work for major UK consumer and financial services brands. Following a recent international acquisition, the agency is continuing to grow and is now hiring two Senior Account Managers to support key client accounts from its Bristol office.
Both roles sit within the same client services team, reporting into Senior Account Directors. The core responsibilities are consistent across both positions, with variation depending on the client portfolio.
The Role As a Senior Account Manager, you’ll be a day-to-day client contact, working closely with Account Directors to deliver against briefs, manage stakeholders, and keep work moving at pace.
You’ll sit at the heart of delivery - coordinating teams across strategy, creative, and development - while also contributing strategic thinking and identifying opportunities to grow the account.
There are two openings:
Role 1 - Large Consumer Brand (New Account Win) * Supporting a Senior Account Director on a recently won, high-profile account

* Strong delivery focus due to limited project management support

* Managing a broad range of client stakeholders

* Exposure to creative, development and strategic work (less campaign-heavy)

* Opportunity to grow with the account as it scales

Role 2 - Financial Services Brand * Supporting an Account Director across a well-established FS account

* More strategy-led, with a strong focus on CRM execution across email and DM

* Acting as the consistent day-to-day presence for the client

* Working closely with internal execution teams to ensure high-quality delivery

Key Responsibilities * Act as a main point of contact for clients on day-to-day activity

* Support Account Directors in delivering CRM and data-led programmes

* Manage briefs, timelines and internal stakeholders

* Contribute to CRM and customer strategy discussions

* Ensure work is delivered to a high standard and on time

* Build strong, trusted client relationships

* Identify opportunities to add value within existing accounts

About You * Currently a Senior Account Manager, or a strong Account Manager ready to step up

* Experience in digital, CRM, or data-led marketing (pure CRM experience not essential)

* Exposure to working with large, well-known brands

* Comfortable in a fast-paced agency environment

* Organised, proactive and confident with clients

* Personable and collaborative - someone clients and teams enjoy working with

Location & Package * Bristol (office is a 5-minute walk from Temple Meads)

* Hybrid working - 3 days per week in the office

* Salary range: £34,000 - £42,000

Interview Process * Culture-focused screening interview

* Competency-based interview with senior leadership

* Task presentation to panel

Find out more and apply via the link below