We are seeking a proactive and highly organized WIP Coordinator to join our client maintenance operations team in Billericay.
This is a key role responsible for ensuring all planned and reactive maintenance tasks are accurately tracked, updated, and completed within agreed timeframes. You will play a vital part in improving workflow efficiency, supporting engineers, and maintaining accurate records for operational and financial reporting.
Key Responsibilities*Maintain and update the Work in Progress (WIP) register for all planned and reactive maintenance jobs.
*Track job progression from scheduling to completion, ensuring engineers and contractors meet SLAs.
*Liaise daily with engineers, supervisors, and subcontractors to obtain status updates.
*Prioritise and coordinate outstanding works to support the scheduling and dispatch teams.
*Ensure all job sheets, compliance documentation, permits, and remedial reports are completed before closing tasks.
*Support month-end processes by validating WIP data and preparing reports for invoicing.
*Maintain accurate records within the CAFM system and support data audits.
*Escalate delays, risks, or repeat issues to management for intervention.
About You*Experience within the maintenance, FM, engineering, or repairs industry (helpdesk, scheduling, coordination, or administration roles beneficial).
*Strong organisational skills with excellent attention to detail.
*Confident communicator able to work effectively with engineers, contractors, and internal teams.
*Proficient in Microsoft Office, particularly Excel.
*Experience using CAFM systems is desirable.
*Ability to work under pressure and manage multiple priorities.
What We Offer*Competitive salary and benefits package
*Supportive and collaborative team
*Opportunities for career development within the maintenance and FM sector
*A role where you directly contribute to service delivery performance and compliance