We are seeking a dedicated Receptionist to support the administrative needs of our office manager and the Senior Leaders at our campus. This role is crucial in providing an excellent "front of house" service to students, parents, teachers, and other visitors, ensuring a welcoming and efficient environment.
Day-to-day of the role:
*Manage the reception area, including answering the telephone, handling face-to-face enquiries, and signing in visitors.
*Address reception-related matters such as queries from parents, pupils, and contractors.
*Handle deliveries and host visitors, including providing refreshments as needed.
*Maintain a tidy, organised, and fit-for-purpose reception area.
*Support the daily collection of accurate registration data and manage communications through the school office.
*Sort and distribute mail and maintain an accurate electronic filing system for all letters and documents.
*Update and maintain the school’s management information system (currently using SIMS).
*Develop and deploy systems and procedures to ensure high-quality administration and reception services that meet the needs of all stakeholders.
*Undertake routine administrative tasks, maintain confidentiality of school records in line with data protection laws, and provide clerical support as required.
*Oversee stock control and order supplies as necessary, and provide administrative support for the Headship team and across campuses when needed.
Required Skills & Qualifications:
*Proven experience in a receptionist or administrative role.
*Strong organisational and multitasking abilities.
*Excellent communication and interpersonal skills.
*Proficiency in using office management software like SIMS and MS Office.
*Ability to work independently with minimal supervision and make decisions under general guidelines.
*Knowledge of data protection and freedom of information acts.