Cleaning Operations Manager
  • England,East of England,Bedfordshire
  • Full Time, Permanent
  • £55,000 per annum
Job Description:
Role: Cleaning Operations Manager
Salary: £55K + company car, Attractive bonus structure, ongoing training and professional development, Clear career progression opportunities, supportive, professional working environment
Job Status: Full time/ Permanent
Location: Northern Home Counties, London and Berkshire
Vacancy Reference: VR/05393
Role Description:
We are currently recruiting on behalf of a well-established and growing facilities management provider for an experienced Cleaning Operations Manager to join their senior leadership team.
This is a key operational role, reporting directly to the Operations Director, with responsibility for the performance and development of a team of five Account Managers and overall service delivery across a varied portfolio of clients.
The Role:
You will take ownership of operational performance, client satisfaction, and team leadership across multiple contracts within sectors including education, local authority, healthcare, automotive, and commercial office environments. This is a strategic and hands-on position requiring strong commercial awareness and the ability to drive continuous improvement. Offers genuine scope to progress influence on the business, moving to Director level status.
Key responsibilities include:
*Leading and developing a team of Account Managers
*Ensuring high standards of service delivery across all client sites
*Managing client relationships and acting as a senior escalation point
*Monitoring KPIs and implementing performance improvements
*Supporting recruitment, training, and ongoing development of teams
*Ensuring compliance with health & safety and industry regulations
*Contributing to wider operational and strategic objectives
The Candidate:
*Proven experience in a senior operational role within a contract cleaning business (essential)
*Experience managing multi-site contracts and teams
*Strong leadership, communication, and stakeholder management skills
*A structured, proactive, and commercially aware approach
*The ability to travel and commute to Bedford
*Residence within the Home Counties (preferred)
Job number 3313094

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Company Details:
Bridge Recruitment Group Ltd
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