Sales Administrator
About Our Client
Our exclusive client is a long-established, family-run business specialising in marine hardware and components, proudly supporting UK yacht builders and marine enthusiasts for nearly 50 years. With a small team of fewer than 10 employees, the business focuses on delivering exceptional customer service and fostering strong, long-lasting relationships within the marine industry.
The Role
Our client is looking for a proactive and highly organised Sales Administrator to act as the frontline support within the business. This is a varied, key position involving the management of incoming enquiries, the nurturing of important customer relationships, and the smooth coordination of all administrative elements within the sales function.
Key Responsibilities
Customer Enquiries & Communication
*Handle all incoming enquiries via telephone and email, ensuring prompt, professional responses
*Serve as the first point of contact for customers, providing accurate product information and support
*Build rapport with customers and uphold our client’s strong reputation for exceptional service
Administrative Support
*Maintain accurate and up-to-date customer records and sales documentation
*Liaise with suppliers and internal teams to ensure orders and deliveries run efficiently
*Assist with general sales administration tasks as required
About You
Essential Skills & Qualities
*Excellent written and verbal communication skills
*Strong organisational abilities and attention to detail
*Self-motivated with the capability to manage your own workload
*Customer-focused approach with a proactive, problem-solving mindset
*Comfortable working independently within a small team
*Confident using standard office software and quick to learn new systems
*A positive team player with an open, collaborative attitude
Desirable
*Previous experience in a sales/customer service role
*Confidence with IT systems and willingness to embrace new technologies and improved ways of working (including AI tools). Experience with Sage 200 is an advantage.
What Our Client Offers
*A responsible role with real impact in a family-style team
*Opportunities to build strong, long-term client relationships
*Working hours: Monday to Friday, 8.30am – 5.00pm
*Salary: £30,000 – £35,000 depending on experience
*Holiday: 28 days including bank holidays, increasing by 1 day per year after 2 years’ service (up to a maximum of 33 days)
If you’re interested, please apply now! If you have any questions, please call Sian on or drop me an email