*Provide first line support for all facilities-related queries, managing and updating tickets within the CAFM system to ensure timely resolution.
*Conduct regular building inspections and compliance checks, maintaining a safe, secure, and well-presented work environment.
*Oversee the operation of the post room, including distribution of incoming mail and coordination of outgoing deliveries.
*Manage the creation and issuance of staff ID passes and visitor access cards, ensuring accurate records and data protection compliance.
*Welcome and sign in visitors and contractors, ensuring smooth entry processes and adherence to health, safety, and security protocols.
*Support the desk allocation system, maintaining accurate seating plans and assisting staff with workspace arrangements.
*Coordinate engineer and contractor arrivals, ensuring they are properly signed in, briefed, and escorted as required.
*Collaborate with internal teams and service providers to ensure efficient day-to-day facilities and office management support.
*Contribute to continuous improvement initiatives to enhance workplace experience and operational efficiency.
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