- To support the Royal Borough of Greenwich’s Temporary Accommodation Service by carrying out regular visits to temporary accommodation properties across London and outside London to verify occupancy and ensure households are complying with their licence or tenancy conditions.


- The post holder will play a key role in maintaining accurate records of property use, identifying any concerns during visits, and working with internal teams and accommodation providers to ensure placements remain safe, suitable, and in line with council and statutory requirements.




Please note: Candidates MUST have a standard DBS. JOB PURPOSE -


To support the Royal Borough of Greenwich’s Temporary Accommodation Service by carrying out regular visits to temporary accommodation properties across London and outside London to verify occupancy and ensure households are complying with their licence or tenancy conditions.


The post holder will play a key role in maintaining accurate records of property use, identifying any concerns during visits, and working with internal teams and accommodation providers to ensure placements remain safe, suitable, and in line with council and statutory requirements.


MAIN DUTIES - Conduct regular scheduled and unannounced visits checks across all temporary accommodation to confirm occupation and ensure property standards comply with statutory guidelines under each Council’s sovereign housing duties and the Homeless Code of Guidance.


Gather evidence (Chronology of events),investigate and report back for action to be taken on findings such as non-occupation, repairs, sublets, and any concerns with the property.


To ensure residents understand and comply with the terms of their licence or tenancy agreement.


To maintains accurate records of visit data, monitors and reports on resident occupancy status, identifies and flags potential risks observed during visits, and provides detailed observations to support ongoing case monitoring and service improvements.


To report concerns, risks, or non-compliance to the appropriate internal teams for follow-up action.


To Identify and escalate safeguarding concerns or property condition issues discovered during visits to the appropriate services or supervisors in line with Council’s guidelines and in a timely manner.


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