Job Title: SME Account Handler
Location: Manchester
Salary: £35,000 - £40,000 per annum
PURPOSE OF ROLE
Lawes Consulting Group is partnering with a leading commercial insurance broker in recruiting for an SME Account Handler to join their growing Manchester office. Working with a broad range of commercial SME clients. This role involves, assisting clients with general cover enquiries, renewals, mid-term adjustments, obtaining quotations and invoicing of premiums. To be a success in this role, you will have a passion for providing excellent service to your clients.
OVERVIEW
*Undertake market exercise to establish most competitive terms available
*Obtain renewal terms and present to client
*Issue renewal documentation in line with contract certainty
*Ensure premiums are collected prior to the commencement of cover and in line with
*Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards
*Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system
*Produce accurate and professional documentation at all times using relevant
*Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium
EXPERIENCE AND SKILLS
*Must have previous experience dealing with SME or commercial clients
*Accuracy and attention to detail
*Ability to process work quickly and efficiently
*Ability to prioritise work and meet deadlines
*Excellent client service skills
*Good negotiation and broking skills
*Excellent oral and written communication skills
If you have the relevant experience or know someone that does please contact me now on or email us at