Passionate about cruises and delivering amazing service? Already have experience using a GDS and want to work from home? We’re looking for an experienced cruise consultant to join a busy call centre, helping customers and travel agents book unforgettable cruise experiences around the world while providing expert advice! Working 5 days – Mon-Fri 9am–6pm, Saturdays 9am–5pm, and no Sundays.
As a cruise consultant you will:
· Handle inbound and outbound calls, managing new cruise bookings and online enquiries.
· Upsell cruise extras including flights, pre- and post-cruise accommodation, transfers, shore excursions, onboard upgrades, and more.
· Use a GDS and cruise booking systems to manage complex itineraries and make accurate booking amendments.
· Deliver excellent customer service on every call and support customers throughout their cruise journey.
· Work in a fast-paced environment, contributing to team targets and earning your own commission.
As a cruise consultant you will have:
· Experience using a GDS (Amadeus or Galileo).
· Cruise or travel industry sales experience selling some cruises.
· Strong customer service and communication skills.
· Good knowledge of worldwide cruise destinations, ships, and onboard experiences.
· A sales-focused mindset and ability to build rapport quickly.
Cruise consultant extra info:
· Salary up to £28k plus commission.
· Opportunity to develop cruise knowledge and work in a supportive, high-performing team.
· Ability to close sales over the phone.
· Full-time role Mon-Fri 9am–6pm, Sat 9am–5pm, no Sundays. Flexible shift patterns may be considered.
· To apply, contact Kelly at or call quoting ref: KR60404C