Client Services / Front of House Team Leader - 5* Corporate Hospitality - Central London - up to £38k (dependent on experience) + great benefits
*5* hospitality or luxury brand experience is desired
*Strong Supervisory / Team Leader experience essential
*Proactive with a ’will do’ attitude
*Central London location
*Stunning offices
*Genuine progression / career opportunities
*c£38k (dependent on experience)
We have an incredible opportunity for a driven and service led individual, with exceptional standards of customer service and at least two years’ experience as a Team Leader / Supervisor in a client-facing role, to join a world class, 5* corporate hospitality provider based in Central London.
The Front of House Team Leader / Assistant Business Centre Manager will support the Centre Manager, ensuring a high standard of service is provided to clients at all times.
Ideally, you will have worked in a 5* hospitality or luxury brand environment. Your professional, driven and client focused nature, the ability to supervise, nurture and motivate a team and experience in an operational or 5* customer service based role, is what we’re looking for.


What’s on offer?
Genuine career progression, competitive salary, generous and target achievable bonuses, Employee Assistance Programme, annual weekend getaway, monthly team nights out, discounts with luxury brands across London, STL and more!


Key responsibilities as the FOH Team Leader / Assistant Centre Manager include:
*Assisting the Business Centre Manager in the day-to-day running of the building
*Ensuring exceptional customer service is provided to all clients at all times
*Dealing with any client queries and attending client meetings if needed
*Inspiring, motivating and leading your team
*Taking a hands-on approach, undertaking team duties as needed
*Undertaking Centre Manager responsibilities in their absence
*Maintaining the safety of the building and ensuring the facilities management of the building is maintained and continually updated
*Assisting in the recruitment of team members
*Conducting daily walk rounds to ensure every aspect of the building is to the highest standards
*Assisting the Finance Department as needed


What we’re looking for:
*Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world class levels of service
*Experience in a 5* service or luxury retail/brand role
*Experience supervising / leading a team of client-facing individuals
*Ability to demonstrate calmness and professionalism
*Ability to multi-task and prioritise
*Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way
*Ability to build strong relationships at all levels of the business
*Demonstrable supportive and nurturing leadership qualities
*Proactive problem-solving skills
*Excellent attention to detail and accuracy
*Well presented, professional and motivated


Interested in this great office-based opportunity?
If this sounds like the role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ’CP - FOH Team Leader - 5* Corporate Hospitality’