Parts AdvisorLocation: [Insert location]Salary: [£XX,XXX – £XX,XXX DOE + bonus]Hours: [Full-time / Shift pattern]The RoleWe are looking for a reliable and customer-focused Parts Advisor to join a busy aftersales department. The role is key to supporting the workshop and service team by ensuring accurate parts supply, stock control and excellent customer service.
Key Responsibilities*Identify, order and supply vehicle parts and accessories accurately
*Support workshop technicians by ensuring timely availability of parts
*Deal with trade and retail customers face-to-face and by phone
*Process parts invoices, returns and warranty claims
*Maintain accurate stock records and carry out regular stock checks
*Use electronic parts catalogues and dealer management systems
*Upsell parts and accessories where appropriate
*Maintain a clean and organised parts department
The Ideal Candidate*Previous experience as a Parts Advisor (automotive background preferred)
*Strong knowledge of vehicle parts and parts catalogues
*Excellent communication and customer service skills
*Well organised with strong attention to detail
*Confident working in a fast-paced environment
*Good IT skills and experience using DMS systems
*Full UK driving licence (preferred)