We are currently recruiting for an experienced Service Manager - Quality Assurance to join Swindon Borough Council on an initial 3-month interim contract, with the potential for extension. This role will play a critical part in strengthening quality assurance activity across Children’s Social Care and supporting the service in preparation for Ofsted inspection and monitoring visits. Mainly a remote role
This is an excellent opportunity for a senior professional with strong quality assurance, audit, and practice improvement experience to make a meaningful impact within a local authority setting.
Location: Civic Campus, Euclid Street, Swindon, SN1 2JG (Hybrid Working)
Contract: 12 weeks (potential extension)
Start Date: 9 February 2026
Hours: 37 hours per week
Working Pattern: Hybrid working
IR35 Status: Inside IR35
Rate: £50 per hour (Ltd/Umbrella)
Key Responsibilities:
*Lead and oversee quality assurance activity across Children’s Social Care
*Manage and deliver monthly practice audits and thematic audits
*Analyse audit findings to identify key themes, risks, and learning
*Facilitate learning forums and "closing the loop" activity to ensure learning is embedded into practice
*Drive practice improvement across services in line with audit outcomes and inspection feedback
*Provide key support in preparation for Ofsted inspections and monitoring visits
*Work collaboratively with senior leaders and operational teams to improve service quality
*Contribute additional capacity to the wider Quality Assurance and Review Service to support improvement priorities
Requirements:
*Significant experience in a quality assurance, audit, or practice improvement role within Children’s Social Care
*Strong understanding of Ofsted frameworks and local authority inspection requirements
*Proven ability to analyse practice, identify learning, and influence improvement
*Excellent leadership, communication, and stakeholder engagement skills
*Experience working at Service Manager or equivalent senior level within a local authority setting