Warranty Handler
Monday-Friday 9:00am-17:30pm (1 in 3 Saturdays 9am-1pm) - Office Based
£28,000-£30,000 DOE
Harlow
Are you ready to be part of an innovative company that’s transforming the automotive industry?
Would you like to progress and develop within a business that is growing and expanding?
If so, please read on as our claims team are currently looking for a Warranty Handler to guide claimants through the claims process, giving advice regarding suitable repairers and relevant liabilities. Warranty Handlers qualify claims under supervision, ensuring accurate and speedy claims resolution giving regard to company procedures, insured liabilities and customer sensitivities.
Warranty Handler duties:
*Provide accurate claims advice across a variety of products
*Resolve claims across a variety of platforms, telephone, fax, email and online
*Understanding our various customer’s requirements and working with them to ensure they are properly dealt with
*Maintain company service levels
*Provide support to the Sales team by providing accurate and timely information
*Provide professional and friendly service
*Produce reports/spreadsheets on claims issues/queries on request
*Arrange vehicle assessments
*Other reasonable duties as required
Warranty Handler Benefits:
*Free Parking
*Pension: 4% Employee Contribution, 4% Employer Contribution
*Casual Dress code
*Buy additional holidays scheme
*Opportunity to complete courses and qualifications
*Excellent progression opportunities
*Fully paid training
Interested in knowing more?
CLICK APPLY.