KC Group are recruiting on behalf of a client for a Student Support Advisor based in the Newcastle area.

The role is paying an hourly rate of £13.00–£13.50 per hour (dependent on experience), working on full-time, temporary basis (potential to become permanent), Monday- Friday, 8.30am- 5pm, with 1 hour lunch

You’ll be the first point of contact for students, providing clear, empathetic support across in-person, phone, email, live chat, and messaging platforms. Working as part of a proactive team, you’ll handle student enquiries, offer guidance, and refer complex issues to specialist teams to ensure an excellent student experience.

Key responsibilities of the Student Support Advisor include:
*Responding to student queries promptly and professionally
*Monitoring attendance and advising on absence-related matters
*Supporting student wellbeing and identifying safeguarding concerns
*Managing student data and contributing to reporting
*Coordinating campus activities and events
*Acting as a liaison between students and academic staff
To be considered for the Student Support Advisor role:
*Experience in a student-facing, advisory, customer service or support role
*Strong communication and interpersonal skills
*A patient, empathetic, and proactive approach
*Confidence working with data and multiple systems (CRM experience desirable)
*Ability to work both independently and as part of a team
This is a great opportunity to make a real impact on student success while developing valuable experience in a fast-paced, supportive environment.

For more Information on the role, please contact Reiss on or on . If your application is unsuccessful, your CV will be kept on file for future vacancies.