The Company
A fast-paced successful business who provides targeted marketing support across various industries and who are continuing to grow across multiple platforms. This is a great opportunity to start a successful career within a progressive business that offers future career growth. Modern offices in Marlow with parking on site.
The Role
We’re recruiting a Client Services Account Executive to join a fast-paced, customer-focused team. You’ll manage a portfolio of clients, overseeing campaigns from start to finish. Acting as the main point of contact, you’ll handle a busy inbox and inbound calls, work closely with internal teams, and provide reports to support commercial decisions. Key responsibilities include:
*Act as the main liaison for clients, managing daily communication by phone and email.
*Provide consistent, high-quality service throughout each campaign from start to completion.
*Manage and prioritise a busy inbox, ensuring timely and accurate responses.
*Assist with day-to-day admin support.
*Help prepare client proposals, onboarding materials, and end-of-campaign reports – training given.
*Use Excel to create reports and provide information.
*Work closely with internal teams and external suppliers to ensure seamless execution.
*Anticipate and resolve issues quickly, handling queries and helping to retain clients.
About You
This is a busy role which will suit a confident, proactive individual who thrives in a dynamic environment. Key skills and attributes required:
*Excellent communication skills – phone and email.
*Ability to manage multiple tasks and deadlines in a busy environment.
*Excellent attention to detail, especially with data, emails, and documentation.
*Proactive, organised, and comfortable taking ownership of tasks.
*Strong team player with a positive, collaborative attitude.
*At least 1 year of customer service, client-facing or administrative experience
*Able to confidently use Microsoft Office, especially Excel (ideally pivot tables and lookups – not essential though if you are a quick learner).
The Package
*Basic salary £26-27.5k DOE, plus annual bonus scheme.
*Hybrid working once trained.
*Company Pension.
*Long service rewards: both financial and leave-based.
*Health cash plan, Life assurance scheme, Critical Illness cover.
*Access to a prestige benefits and rewards portal.
*Career development opportunities.
*Employee Assistance Programme.