Internal Sales Support Coordinator
Location: South West London
Reporting to: Managing Director
Salary: To £38k with bonus for fully qualified candidate
The company is a growing global lighting company.
The role involves control of sales related tasks for the office and responsibility for providing administrative sales support to the sales team.
Qualifications: ’A’ Levels or a University degree or equivalent
Duties Include, but are not limited to-
*Supporting International Sales staff with organisation of existing and potential new customer meetings
*Log customer quotations enquiries and distribute to Sales/ Project manager
*Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes
*Process customer purchase orders in ERP Systems Microsoft Navision and/or Netsuite
*Maintain project tracking pipeline and assist in project management
*Occasionally work with the design department to estimate and process custom orders
*Provide support to the production department with their orders
*Customer service communication (telephone and email)
*Ad Hoc tasks
Essential skills
*Must demonstrate current experience of working in either a sales or administrative technical role.
*Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel.
*A keen negotiator, the ability to challenge both internal & external parties.
*Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure.
*Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines.
*Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner.
*Processing of orders for electrical products
Desirable skills
*Experience in a lighting or an engineering, maintenance or parts-based service industry.
*Experience of working with ERP system – preferably MS Navision and/or Netsuite
*Experience of working with email customer communications platforms
*Experience of working with CRM system -preferably Salesforce.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.