Customer Service Advisor
  • England,North West,Greater Manchester,Bury
  • Full Time, Permanent
  • £26,000 - £28,000 per annum
Job Description:
Customer Service Advisor

Bury | Up to £28,000

We’re recruiting a Customer Service Advisor to join a busy and supportive team in Bury. You’ll be the first point of contact for customer enquiries, delivering a high level of service via phone, email and live chat, while also supporting key administrative processes.

Key Responsibilities:
*Handling customer enquiries and resolving issues within agreed timescales
*Processing changes of tenancy and setting up customer contracts accurately
*Managing shared inboxes and maintaining up-to-date customer records
*Liaising with customers, brokers and third parties
*Producing accurate documentation and supporting general admin tasks

About You:
*Strong communication and organisational skills
*High attention to detail and good IT skills (MS Office, Excel)
*Able to prioritise, multitask and work well in a team
*Flexible and customer-focused

What’s on Offer:
*Salary up to £28,000
*25 days holiday plus bank holidays
*Bonus and incentive scheme
*Flexitime
*Onsite gym, free parking and wellbeing support
*Nursery scheme, social events and staff discounts
Job number 3341597

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Company Details:
Axon Resourcing Limited
Bringing together ambitious talent and compelling opportunity is our focus and our passion. Over the past twelve years we have enabled numerous candid...
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