Customer Service Administrator
other jobs Employal
Added before 1 Days
- England,East Midlands,Leicestershire
- Full Time, Permanent
- £25,000 - £27,500 per annum
Job Description:
Customer Service Administrator
£25,000 - £27,500
Leicester
Office based
We are recruiting on behalf of a long established, family-owned business operating in a specialist manufacturing and supply environment. Boasting household names within their client portfolio, the team is small, close knit, and plays an important role in the day-to-day success of the business.
The culture is friendly and supportive, with a real family feel. People are trusted, valued, and encouraged to enjoy coming to work. It is also a dog friendly office, creating a relaxed and welcoming environment.
This is a business that offers long term stability, a supportive team culture, and the opportunity to be part of a company where individuals truly matter.
The Role
Within Customer Service, you will play an important part in the day to day running of the business. You will be responsible for processing customer orders accurately while acting as a main point of contact for customer queries.
*Processing customer orders accurately and efficiently
*Taking customer orders by phone and email
*Managing customer enquiries and providing clear and professional responses
*Liaising with internal teams to ensure orders are completed correctly
*Updating internal systems with order and customer information
*Monitoring order progress and keeping customers informed
*Resolving order related issues in a calm and professional manner
The Candidate
*Has experience in order processing, customer service, or a similar office-based role
*Is highly organised with strong attention to detail
*Communicates confidently and professionally with customers
*Is comfortable using internal systems and general office software
*Takes pride in delivering a high level of service
*Enjoys working as part of a small and supportive team
In return
*Permanent position within a stable and family-owned business
*Friendly and supportive working environment
*Office based role with consistent working hours
*Training and ongoing support
*Opportunity to build a long-term career within a well established company
If you are looking for a role where you will be valued, supported, and trusted to do your job well, this could be an excellent opportunity.
£25,000 - £27,500
Leicester
Office based
We are recruiting on behalf of a long established, family-owned business operating in a specialist manufacturing and supply environment. Boasting household names within their client portfolio, the team is small, close knit, and plays an important role in the day-to-day success of the business.
The culture is friendly and supportive, with a real family feel. People are trusted, valued, and encouraged to enjoy coming to work. It is also a dog friendly office, creating a relaxed and welcoming environment.
This is a business that offers long term stability, a supportive team culture, and the opportunity to be part of a company where individuals truly matter.
The Role
Within Customer Service, you will play an important part in the day to day running of the business. You will be responsible for processing customer orders accurately while acting as a main point of contact for customer queries.
*Processing customer orders accurately and efficiently
*Taking customer orders by phone and email
*Managing customer enquiries and providing clear and professional responses
*Liaising with internal teams to ensure orders are completed correctly
*Updating internal systems with order and customer information
*Monitoring order progress and keeping customers informed
*Resolving order related issues in a calm and professional manner
The Candidate
*Has experience in order processing, customer service, or a similar office-based role
*Is highly organised with strong attention to detail
*Communicates confidently and professionally with customers
*Is comfortable using internal systems and general office software
*Takes pride in delivering a high level of service
*Enjoys working as part of a small and supportive team
In return
*Permanent position within a stable and family-owned business
*Friendly and supportive working environment
*Office based role with consistent working hours
*Training and ongoing support
*Opportunity to build a long-term career within a well established company
If you are looking for a role where you will be valued, supported, and trusted to do your job well, this could be an excellent opportunity.
Job number 3346744
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