*Must be RICS and TPI qualified.
*Comfortable using AI tools like chatgpt or Claude etc...
*8 years’ experience minimum
Property Manager – AI-Enabled Residential Block Management
Location: Hybrid (Remote and London based)

About Block Manager - Block Manager is a new-generation managing agent combining professional human expertise from chartered surveyors, accountants, lawyers and experienced property managers with an AI-powered technology platform.

Our mission is to deliver:
*Cost efficiency through transparent pricing and supplier benchmarking
*Operational excellence through AI-assisted workflows
*High resident satisfaction through responsive, professional service
Role Overview
We are seeking an experienced Property Manager to act as the operational lead across our residential portfolio.

This role goes beyond traditional property management. It combines full-spectrum residential block management with the opportunity to design and implement scalable systems, frameworks, and AI-enabled operational processes.

You will work closely with the CEO and a multi-disciplinary professional team, helping build the next generation of managing agent operations.
Key Responsibilities
Operational Property Management
*Acting as primary contact for freeholders, directors, leaseholders and contractors
*Managing maintenance, cleaning, utilities, and service contracts
*Coordinating site staff and employment matters
Repairs and Major Works
*Managing repairs, preventative maintenance programmes and Section 20 consultations
*Overseeing contractor performance and emergency response
Health & Safety and Compliance
*Ensuring compliance across fire, gas, electrical, water safety, asbestos and LOLER
*Managing statutory testing and inspections
*For HRRBs: Safety Case Reports, golden thread documentation, regulator liaison
Financial & Corporate Management
*Budgeting, service charge accounting, reserve funds and reporting
*Supporting AGMs and statutory accounts
Legal, Insurance and Risk
*Conveyancing support, disputes, statutory notices
*Insurance renewals and claims management
*Risk assessment and mitigation
Technology and Systems
*Contributing to the design of scalable operational frameworks
*Embedding AI and digital tools into workflows
*Structuring building information into compliant, auditable systems
Essential Requirements *Minimum 8 years’ experience in residential block management
*AssocRICS and MTPI qualified
*Strong knowledge of leasehold, freehold, RTM and RMC structures
*Experience managing Section 20 processes and major works
*Proven financial management of service charges and budgets
*Strong systems-thinking and process design capability
*Comfortable using AI tools (e.g. ChatGPT, Claude) for productivity
*Able to operate autonomously within a startup environment
*Right to work in the UK
Highly Desirable *Experience with HRRBs and Building Safety Act 2022
*Safety Case Reports, BSR engagement, golden thread systems
*Experience with digital property management platforms
*Building safety training or certification
What Makes This Role Unique This role offers the opportunity to:
*Shape a technology-enabled managing agent from the ground up
*Influence how AI is applied in real-world property operations
*Move beyond service delivery into system design and sector innovation
Equal Opportunities and Pre-Employment Checks We welcome applications from all backgrounds.
Offers are subject to background checks, qualification verification, and disclosure requirements.

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