Technical Support Engineer - Networking
Hybrid role - 2 days per week on site, 3 days WFH
This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients.
The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team.
As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles.
Key Responsibilities:
*Provide high-quality IT and network support to clients, ensuring service levels are met
*Troubleshoot and resolve incidents, escalating where required
*Maintain and update internal technical documentation
*Continuously build your knowledge across networking, cloud services, and IT systems
*Work closely with senior engineers to gain mentorship and experience in enterprise environments
Requirements:
*A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.)
*A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls)
*Strong communication skills and a passion for developing a technical career
Salary & Benefits
Up to £30,000
Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles
Working Hours:
Mon-Thu 9am-5:30pm, Fri 9am-3:30pm