Assistant Operations Manager
other jobs Cobalt Recruitment
Added before 4 Days
- England,London,City of London
- Full Time, Permanent
- £40,000 - £42,500 per annum
Job Description:
An exciting opportunity has arisen for an Assistant Operations Manager to join the on-site management team of a prestigious commercial office building in East London, comprising approximately 300,000 sq ft and set to be home to a number of blue-chip occupiers.
Working closely with the Senior Building Manager, you will play a key role in the day-to-day operational management of the building, with a particular focus on customer experience, events, and soft services delivery. This is a highly visible, occupier-facing position within a flagship asset.
Key Responsibilities: * Supporting the Operations Manager with the daily management and operation of the building
* Leading on events, activations, and occupier engagement initiatives, ensuring a strong sense of community within the asset
* Managing and monitoring soft services contracts, including cleaning, security, reception, and waste
* Ensuring a consistently high level of customer service across the building
* Acting as a key point of contact for occupiers, responding to queries and managing service requests
* Overseeing service partner performance and assisting with contract management
* Supporting health & safety, compliance, and operational reporting requirements
* Assisting with inspections, audits, and general building management duties
Candidate Requirements: * Experience within commercial property, facilities management, hospitality, or a customer-focused environment
* Strong background in customer service and/or events coordination
* Experience managing or overseeing soft services contracts
* Professional, proactive, and confident in a front-facing role
* Strong communication and organisational skills
* A desire to build a long-term career within commercial property
This role offers the opportunity to work within a best-in-class commercial office environment, alongside an experienced on-site team, with genuine opportunities for development and progression.
For more information or a confidential discussion, please apply or get in touch directly.
Working closely with the Senior Building Manager, you will play a key role in the day-to-day operational management of the building, with a particular focus on customer experience, events, and soft services delivery. This is a highly visible, occupier-facing position within a flagship asset.
Key Responsibilities: * Supporting the Operations Manager with the daily management and operation of the building
* Leading on events, activations, and occupier engagement initiatives, ensuring a strong sense of community within the asset
* Managing and monitoring soft services contracts, including cleaning, security, reception, and waste
* Ensuring a consistently high level of customer service across the building
* Acting as a key point of contact for occupiers, responding to queries and managing service requests
* Overseeing service partner performance and assisting with contract management
* Supporting health & safety, compliance, and operational reporting requirements
* Assisting with inspections, audits, and general building management duties
Candidate Requirements: * Experience within commercial property, facilities management, hospitality, or a customer-focused environment
* Strong background in customer service and/or events coordination
* Experience managing or overseeing soft services contracts
* Professional, proactive, and confident in a front-facing role
* Strong communication and organisational skills
* A desire to build a long-term career within commercial property
This role offers the opportunity to work within a best-in-class commercial office environment, alongside an experienced on-site team, with genuine opportunities for development and progression.
For more information or a confidential discussion, please apply or get in touch directly.
Job number 3348945
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Company Details:
Cobalt Recruitment
Company size: 100–249 employees
Industry: Recruitment Consultancy
Cobalt unlocks the true value of recruitment by leveraging over two decades of international real estate and construction expertise into one of the mo...