We’re Hiring: Relationship Officer role for an International Bank based in London | Long Term Contract
We are currently looking for a proactive and customer-focused Relationship Officer to join a reputed banking institution based in London. This role is ideal for candidates who enjoy building strong client relationships and delivering excellent financial solutions.
?? Location:London, Reading, Tooting, Harrow
�? Industry: Banking & Financial Services
?? Role: Relationship Officer
Key Responsibilities: * Build and maintain strong relationships with retail / corporate clients

* Understand client financial needs and recommend suitable banking products

* Manage a portfolio of clients to ensure retention and growth

* Support customers with account services, lending, and investment products

* Ensure compliance with banking regulations and internal policies

* Collaborate with internal teams to deliver seamless client service

Key Requirements: * Previous experience in banking, relationship management, or financial services

* Strong communication and interpersonal skills

* Good understanding of banking products and customer service standards

* Ability to meet targets and manage client expectations

* Right to work in the UK

KEY PERFORMANCE INDICATORS
Every RO who joins the Bank is expected to meet the parameters in line with the Bank’s strategy, including but not limited to the following:
*Engaging with customers through physical meetings, as well as by calling them.
*Documenting the outcome of such meetings
*Actioning on tasks assigned to them within stipulated timeline
*Generate incremental business by acquiring new customers, as well as from existing customer base mapped to them
*Increasing product penetration to customers by offering NRE/NRO Accounts, UK Personal Bank account, Time deposits linked to the NRE/NRO/UK Personal Bank account, NR Home Loan, I-Direct (demat) account etc.
*Cross sell of all suitable products which are being offered by Bank UK, as per the Bank’s approved framework