2nd Line Engineer
other jobs Roc Search Limited
Added before 6 Days
- England,London,City of London
- Full Time, Permanent
- £33,000 - £36,000 per annum
Job Description:
2nd Line Engineer - North London, Onsite - £33,000-£36,000
*DBS Required*
We’re seeking a dedicated 2nd Line Engineer to provide expert technical assistance across multiple school sites for one of our managed service providers. This is your chance to play a pivotal role in keeping classroom technology seamless, supporting innovative projects, and building strong relationships with educational staff.
What you’ll do:
*Deliver high-quality 2nd line support to ensure smooth technology operations across schools.
*Maintain and troubleshoot desktops, laptops, iPads, Chromebooks, printers, and AV equipment.
*Manage user accounts and devices via Google Workspace or Microsoft 365.
*Support and optimise school networks, including switches, Wi-Fi, VLANs, DHCP, and DNS.
*Perform essential updates, patching, imaging, backups, and device rollouts.
*Keep accurate documentation and maintain asset records.
Required Skills:
*Minimum 2 years of experience in IT support, preferably in an educational environment.
*Confident troubleshooting Windows, ChromeOS, and iPadOS devices.
*Hands-on experience with Google Workspace Admin and/or Microsoft 365 Admin.
*Strong understanding of networking fundamentals (switches, Wi-Fi, VLANs, DHCP, DNS).
*Excellent problem-solving skills with clear communication tailored to all user levels.
Nice to Have Skills:
*Knowledge of safeguarding protocols, MIS systems, or classroom technology solutions.
*Experience with UniFi, Synology, Omada Cloud, or Veeam.
*Scripting abilities (PowerShell, Bash).
*Relevant certifications such as CompTIA, Google, or Microsoft certifications.
Other Requirements:
*Ability to work on-site at multiple school locations - DBS will be required
*A proactive attitude and a commitment to supporting educational technology.
If you’re ready to make a meaningful impact through technology and thrive in a fast-paced, supportive environment, we want to hear from you.
*DBS Required*
We’re seeking a dedicated 2nd Line Engineer to provide expert technical assistance across multiple school sites for one of our managed service providers. This is your chance to play a pivotal role in keeping classroom technology seamless, supporting innovative projects, and building strong relationships with educational staff.
What you’ll do:
*Deliver high-quality 2nd line support to ensure smooth technology operations across schools.
*Maintain and troubleshoot desktops, laptops, iPads, Chromebooks, printers, and AV equipment.
*Manage user accounts and devices via Google Workspace or Microsoft 365.
*Support and optimise school networks, including switches, Wi-Fi, VLANs, DHCP, and DNS.
*Perform essential updates, patching, imaging, backups, and device rollouts.
*Keep accurate documentation and maintain asset records.
Required Skills:
*Minimum 2 years of experience in IT support, preferably in an educational environment.
*Confident troubleshooting Windows, ChromeOS, and iPadOS devices.
*Hands-on experience with Google Workspace Admin and/or Microsoft 365 Admin.
*Strong understanding of networking fundamentals (switches, Wi-Fi, VLANs, DHCP, DNS).
*Excellent problem-solving skills with clear communication tailored to all user levels.
Nice to Have Skills:
*Knowledge of safeguarding protocols, MIS systems, or classroom technology solutions.
*Experience with UniFi, Synology, Omada Cloud, or Veeam.
*Scripting abilities (PowerShell, Bash).
*Relevant certifications such as CompTIA, Google, or Microsoft certifications.
Other Requirements:
*Ability to work on-site at multiple school locations - DBS will be required
*A proactive attitude and a commitment to supporting educational technology.
If you’re ready to make a meaningful impact through technology and thrive in a fast-paced, supportive environment, we want to hear from you.
Job number 3349761
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Company Details:
Roc Search Limited
Company size: 100–249 employees
Industry: Recruitment Consultancy
At Roc Search, we understand people and business. As recruitment specialists, our purpose is to ensure we?re creating limitless opportunities for indi...