Operations manager - Required for this expanding TMC. They are looking for 2 operations managers, one homebased and the other 1 to 2 days a week in a central London office. TMC operations management experience is a must, ideally sabre trained but they are open, looking after teams of 12 people. Salary between 45/60k plus great benefits and bonus.

Operations managers duties
-Reporting to the director of operations and service, your primary function will be to manage your team and to work closely with the associated account managers You will have a flexible hands on approach in order that a close relationship with client and staff can be achieved
-Monitor and maintain effective consultant productivity levels
-Monitor consultants workloads to ensure telephone and email service standards are maintained
-Ensure the the various clients receive excellent service at all times
-Responsible for recruitment, onboarding and induction of operations staff
-Conduct regular formal and informal reviews with your team leader and operations staff
-Identify training and development opportunities

Operations manager skills required
-Very strong background in operations working for another TMC
-Ideally sabre knowledge but they will cross train from another GDS
-Strong people management experience
-Excellent communication skills
-Experience of managing home based and office based teams

Additional information
-They are looking to fill two positions, one is totally homebased, the other will be a hybrid role with 1/2 days a week in London
-Monday to Friday role, great benefits on offer for the successful candidates

If you are interested in the above role please apply online or send your cv to quoting DT 60433