Mortgage Administrator


£24,000 | Hybrid Working (2 Days WFH)
Location: Gloucester | Full-Time | Permanent
A great opportunity to build a long-term career in Financial Services


Our client is one of the UK’s fastest-growing mortgage and protection advice firms, supporting thousands of customers each year in securing the right financial solutions. Due to continued growth, they are now looking for a Mortgage Administrator to join their friendly, supportive, and high-performing team in Gloucester.
This role is ideal for someone with administration or financial services experience who wants stability, development, and clear career progression — including fully funded industry qualifications.


Why Apply?
*£24,000 basic salary
*Hybrid working – 3 days office / 2 days from home
*Monday to Friday, 9:00 am – 5:00 pm (no weekends)
*Fully funded industry qualifications (CeMAP & more)
*20 days holiday + bank holidays
*Supportive, collaborative team environment
*Excellent long-term career prospects in a growing business


Key Responsibilities
*Set up, manage, and maintain electronic mortgage and protection case files
*Submit documentation to lenders and monitor case progress
*Liaise with lenders, solicitors, and clients to ensure smooth and timely completions
*Accurately update records using the CRM system
*Handle incoming calls and respond to client queries professionally
*Finalise and close completed cases in line with compliance requirements


About You
*Previous experience in Mortgage Administration or Financial Services (preferred but not essential for the right candidate)
*Highly organised with excellent attention to detail
*Confident using CRM systems and IT applications
*Strong communication and customer service skills
*Proactive, reliable, and solutions-focused
*Comfortable working independently and as part of a team


Click Apply Now and submit your CV.