Business Support Administrator
*Job Type: Full-time in-office
*Location: Horsham
*Salary: £24,000 to £26,000
We are seeking a Business Support Administrator to join our dynamic team. This role involves a wide range of administrative duties including sales order processing, customer service and office management. The successful candidate will be instrumental in ensuring that all business support activities are carried out efficiently and effectively.
Day-to-day duties of the role:
*Process sales orders for both UK and export markets, including production and assembly orders.
*Manage shipping and invoicing tasks efficiently.
*Serve as the first point of contact for answering telephones, handling customer queries and providing quotes.
*Continuously update the delivery schedule to ensure timely dispatch and delivery of orders.
*Liaise with production and technical departments to coordinate customer orders and address any issues.
*Follow up with carriers to ensure prompt delivery of outbound UK shipments.
*Maintain high standards of professionalism and efficiency in handling customer’s orders and queries.
*Manage stock control of stationery, office and kitchen supplies.
*Organise and manage training and demo sessions for customers, including setting up the company calendar, organising refreshments and preparing the boardroom.
*Perform database housekeeping to ensure accuracy and efficiency.
Required Skills & Qualifications:
*Proven experience in administrative roles, preferably within a business support context.
*Strong organisational and multitasking skills.
*Excellent communication and interpersonal skills.
*Proficiency in using office software and databases.
*Ability to work independently and as part of a team.
*Attention to detail and problem-solving skills.
Benefits:
*25 Days holiday plus bank holidays.
*Opportunities for professional development and training.
*Supportive and friendly work environment.
If you are interested in this position, then please apply as soon as possible to be considered for this position.