Brand & Customer Project Associate
Our global pharmaceutical client based in London is recruiting for a Brand & Customer Project Associate to join their UK & Ireland Contraception team on a contract basis. This role sits within the marketing function and will support and report directly to the Senior Brand & Customer Manager, playing a key role in the planning, coordination and delivery of marketing brand and customer initiatives. The successful candidate will work cross-functionally with key stakeholders across medical, regulatory and commercial teams to ensure projects are delivered on time, within scope and aligned with brand strategy, marketing objectives, regulatory requirements and overall business goals.
Our client is a global healthcare company with revenues of approximately $6.5 billion, focused on delivering innovative health solutions. With a strong and growing portfolio, the organisation is dedicated to addressing unmet needs in Women’s Health, expanding access to biosimilars and improving outcomes through a diverse and trusted range of healthcare solutions. The company’s vision is clear: a better and healthier every day for every woman.
This is a full-time, temporary contract position initially offered for 12 months, with the possibility of extension. The role requires 37.5 hours per week, Monday to Friday, and offers hybrid working with 2–3 days split between home and the office. This role offers a competitive rate, depending on experience, plus 25 days’ holiday (pro rata) and additional benefits.
While London-based candidates are preferred, our client also has an office in Birmingham and will consider applicants who are within a commutable distance of the Birmingham site.
Responsibilities:


Project Management
*Co-define project and marketing objectives (target audience, budget, timing)
*Elaborate planning, tasks, and coordinate the team
*Ensure operational follow-up of the project from A to Z
*Manage with the unexpected, adapt the action plan or discussions to solution-finding


Elaboration of Campaign
*Develop or adapt from other cluster country omni-channel marketing assets (mainly KAMs assets), liaising with medical, medical validation, BCM and ensure they are delivered on time.
*Conceive briefing documents, lead brief to agencies, ensure consistency of messages across tools and quality branding
*For KAMs/printed tools, ensure assets are stored, sent and/or withdrawn according to SOPs and internal processes
*Master Veeva PromoMat to pull through assets in a compliant way


Coordination Internally/ Externally
*Ensure respect for timings, budget, quality
*Liaison with all stakeholders
*Pilot external agencies
*Inform direct report to project-challenges and think through solution


Optimize Future Projects
*Track KPIs
*Analyze results and feedback of asset development
*Explore new ideas, improve assets/campaigns


Required Education, Experience, and Skills:
*Bachelor’s degree in pharmacy, marketing, life sciences or a related degree
*Project experience, including at least 2 years within a pharmaceutical or healthcare environment
*Experience and good working knowledge of Veeva Promo Mats
*Strong understanding of scientific and medical communications is highly desirable
*Excellent organisational and planning skills, with strong attention to detail
*Highly effective written and verbal communication skills