Senior Business Development Manager / Sales Manager - SaaS
*Remote role within the UK with some travel.
*Salary up to 80k DOE plus commission (Realistic OTE 40k)
* 25 days holiday plus bank holidays
*Full Bens package
Our client is seeking a Senior SaaS business development / Sales Manager with a background in SaaS enterprise software, experience in fleet, logistics, or enterprise software is a strong advantage.
What You’ll Do:
*Lead, manage, and coach a high-performing SaaS sales team to consistently achieve and exceed targets.
*Set, monitor, and optimise team and individual KPIs aligned with company growth objectives.
*Drive your own sales in a fast-paced, ambitious SaaS environment.
*Collaborate with marketing, product, and customer success teams to refine go-to-market strategies and revenue plans.
*Analyse performance metrics and provide actionable insights to maximise sales effectiveness.


Key skills required for the role include:
*Demonstrated track record of meeting and exceeding team and individual sales targets.
*Strong leadership, coaching, and motivational skills.
*Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customer interests to ensure customer success with products and services
*Proven skills in upselling and expanding client account opportunities.
*Experience in developing Strategic Account plans to help guide the customer on a successful customer experience, ensuring a mutually beneficial journey and securing long-term relationships.
*Experience of engaging with stakeholders up to the C-level.
*Experience ideally in Telematics or fleet management software, or driver software.
*Ideally, experience in managing accounts for bus/coach fleets or bus operators in the UK is a significant advantage.
*Experience in Health and safety management and an understanding of the processes surrounding driver behaviour and safety.
Key aspects of the role include:
*Lead, manage, and coach a high-performing SaaS sales team to consistently achieve and exceed targets.
*Set, monitor, and optimise team and individual KPIs aligned with company growth objectives
*Business development; sales opportunities and take part in the sales process.
*Maintain opportunities within the CRM and provide accurate forecasts.
*Maintain high levels of customer satisfaction by proactively managing large customer accounts and issues.
*Gather customer software product and user feedback, communicate it to the various company stakeholders, and serve as the customer’s trusted advisor.
*Develop new relationships within accounts - from bottom to top (able to engage up to C-level).
*Ensure software renewals are dealt with promptly and efficiently, and seek opportunities to upsell.
*Execute Product Trials and Evaluations with existing customers and prospective customers.
*Assist the Finance team with invoice accuracy and payment escalations.
*Understand the customer organization and the roles and responsibilities of their key employees.
*Act as the primary escalation point in the event of any issues.