Client Account Manager / Administrator Financial Planning-London Hybrid-up to £38k + bonus
  • England,London,City of London
  • Full Time, Permanent
  • £33,000 - £38,000 per annum
Job Description:
Full study support + clear progression to Paraplanner
If you’re motivated by helping people, feel confident about their financial future — and you enjoy being the person who keeps everything running smoothly — this role puts you right at the heart of the client journey.
This financial planning firm believes proper planning starts with people, not products. Clients come for clarity, confidence and long-term support, and your work is what turns great advice into real-world outcomes. Over 90% of clients say they would recommend their planner — your job is to help keep that standard high.
The Role
You’ll be the steady, organised and proactive link between clients and planners. Your work ensures that every plan agreed in the meeting room is delivered accurately on time and with care.
Your day-to-day will include:
*Preparing client review packs and keeping the CRM fully updated
*Managing LOAs, liaising with providers and ensuring information is complete and accurate
*Processing new business across pensions, investments and protection
*Working with lifestyle modelling outputs to ensure recommendations and paperwork align
*Monitoring service standards and making sure nothing slips through the gaps
*Handling ad hoc client queries with clarity, calmness and professionalism
You’re the person who turns a financial plan into real actions — documented, delivered and done properly.
About You
You’ll likely bring:
*Experience in an IFA, wealth management or financial planning environment
*Confidence handling provider platforms, LOAs and new business end-to-end
*A solid understanding of pensions and investments (DC schemes and transfers a bonus)
*Strong organisation, task tracking and follow-up skills
*A friendly, professional communication style with clients and providers
*High attention to detail and a natural sense of ownership
If you enjoy being the reliable, organised person others depend on, you’ll thrive here.
Progression & Study Support
This firm invests heavily in its people. You’ll receive full study support, including exams, materials and paid study time, with a clear progression path into a Paraplanner role as you develop.
If you want a role where your organisation, care and attention genuinely improve clients’ lives — and you’re looking for a pathway into paraplanning — this is a brilliant next step.
Please send your CV to Ursula Sloan at Financial Divisions
Job number 3357028

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Company Details:
Financial Divisions
As a consultancy, we look after our candidates and offer a bespoke approach which makes us distinctive in today?s market-place. We are interested in ...
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