Position: Voids Administrator
Salary: £27,750 per annum
Location: Redhill, Surrey (hybrid and flexible working)
Working pattern:
*36-hour working week
*35 days annual leave (27 days + 8 bank holidays)
*Permanent position with long-term job security and clear career progression
About the Role
A leading charitable Housing Association is seeking a Voids Administrator to support the efficient delivery of its responsive repairs and voids service. Known for being a compassionate employer, the organisation places strong emphasis on staff wellbeing, professional development, and work–life balance.
This is a key operational role, ensuring that d void refurbishment works are coordinated, and completed efficiently, safely, and to a high standard.
Key Responsibilities
As a Voids Administrator, you will:
*Schedule and coordinatevoid works, ensuring operatives and contractors are deployed efficiently and jobs are completed within agreed timescales.
*Act as a central point of contact between contractors and internal teams to ensure smooth delivery of services.
*Monitor contractor performance, ensuring compliance with health & safety legislation and contractual requirements.
*Issue work orders, variations, and update job statuses through the computerised repairs management system.
*Proactively manage diaries, workloads, and priorities to minimise delays and maximise productivity.
*Maintain accurate records, including scheduling data, job completion updates, and contractor performance information.
*Support the delivery of ad hoc projects and service improvements within the repairs and voids function.
Skills & Experience Required
To be successful in this role, you will have:
*Excellent planning, organisation, and prioritisation skills.
*Understanding of contractor management and health & safety compliance.
*Confidence using repairs management or scheduling systems.
*Strong communication skills, with the ability to manage multiple stakeholders effectively.
*Proven experience scheduling or coordinating repairs or voids works within a housing or property services environment is desirable
Benefits
*Starting salary up to £27,750
*Hybrid and flexible working arrangements
*35 days annual leave (including bank holidays)
*36-hour working week
*2:1 employer pension contribution
*Funded health cash plan
*Enhanced maternity, paternity, and adoption pay
*Extensive wellbeing and Employee Assistance Programme support
*Ongoing learning and development opportunities
*Voucher-based recognition scheme
*Retail and lifestyle discounts
This is a fantastic opportunity for a Voids Administrator to join an organisation that genuinely values its people and offers some of the best benefits in the sector.
Graham Rose is an employment business acting on behalf of our client.