Claims Complaints Handler - 100% Remote - Motor and Property Insurance
6 month contract - £17-£18 p/hour DOE
Robert Half are working with a leading client and require an Claims Complaints Handler with a track record of working within Motor and Property Claims. This is a fully remote role on an initial 6 month contract.
Prior demonstrable Motor and Property Claims experience is required and candidates without this will not be considered
Requirements *Proven experience in handling complaints in the insurance industry - Motor and Property
*Familiarity with regulatory requirements and compliance in the insurance industry.
*Strong understanding of motor and property insurance claims.
*Exceptional communication and interpersonal skills.
*Strong analytical and problem-solving abilities.
*Ability to work under pressure and meet tight deadlines.
*Attention to detail and high level of accuracy.
*Proficiency in using relevant software and technology.
Key Responsibilities *Complaint Management: Handle customer complaints regarding motor and property insurance claims
*Investigation: Investigate and assess the validity of complaints by reviewing relevant documents, policies, and claim details to gather all necessary information.
*Thorough Investigation: Conduct thorough investigations into complaints, including reviewing claim files, policy documents, correspondence, and any other relevant materials.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.