The Opportunity
Administrator / Receptionist – Interim Assignment (3 Months)*Location: Horsforth
*Start date: ASAP
*Contract: Interim (3 months)

Are you an organised, proactive, and people-focused administrator looking for a meaningful interim opportunity? We’re recruiting for a three-month Administrator/Receptionist to support the smooth running of a busy, community-based therapy service in Horsforth.

This is a fantastic chance to join a warm, welcoming team that makes a real difference every day. You’ll play a key role in supporting clients, therapists, and the wider service through high-quality front-of-house and administrative support.

About the Role
You’ll be the first point of contact for clients and visitors, offering a calm, friendly, and professional welcome both in person and over the phone. Alongside reception duties, you’ll handle a varied admin workload, including diary management, database work, document preparation, and general service support.

This role also includes keyholder responsibilities, with shifts involving either opening the centre early or providing late cover to close the building.

It’s an ideal role for someone who thrives in a people-focused environment and takes pride in delivering excellent service.
Key Responsibilities
Reception & Client Support*Greeting clients and visitors and helping them feel supported
*Answering calls and emails professionally and promptly
*Managing appointment bookings, cancellations, and rescheduling
*Handling sensitive information with discretion
Administrative Duties*Maintaining accurate client records and updating internal systems
*Coordinating practitioner diaries and schedules
*Formatting and proofreading reports, letters, and appointment communications
*Supporting internal meetings, events, and general project admin
*Following confidentiality, safeguarding, and data protection procedures
Facilities & Keyholder Responsibilities*Opening and locking the building, including setting alarms
*Completing end-of-day checks, ensuring rooms are tidy and stocked
*Reporting and following up on maintenance or safety issues
*Supporting routine checks such as fire safety (training provided)
*Light housekeeping (e.g., tidying communal areas, running the dishwasher)

Finance Support*Managing petty cash securely
*Liaising with the finance team as needed

What We’re Looking For
Essential*Experience in a busy administrative or reception role
*Strong organisational and time-management skills
*Excellent written and verbal communication
*High attention to detail and ability to handle multiple tasks
*Proficiency with email, calendars, databases, and Microsoft Office
*Reliable, responsible, and able to work independently
*Friendly, calm, and professional approach
*Willingness to take on keyholder duties
Desirable*Experience in healthcare, mental health, or similar settings
*Knowledge of confidentiality, safeguarding, and GDPR
*Experience supporting clinical or service-based projects