About the Company
This client is a well-established, privately owned property investment and management business with a substantial and diverse portfolio of commercial and residential assets across the UK.
The Role
An opportunity has arisen for an experienced Central / Property Administrator to join the in-house Commercial Property Management team on a permanent basis. This role is central to the smooth running of the department, providing high-quality administrative support and acting as a key point of coordination between property managers, tenants, contractors and internal teams.
Key Responsibilities
General Administration & Department Support
*Support the day-to-day administration of the Commercial Property Management team
*Act as the first point of contact for tenant and contractor enquiries
*Work closely with Property Managers and internal departments including Lettings, Residential, Service Charge and Legal
Ticketing & Job Orders
*Log maintenance issues and raise tickets accordingly
*Generate job orders as instructed by Property Managers
*Track works from instruction through to completion
Purchase Order (PO) Management
*Raise and issue POs for commercial repair and maintenance works
*Obtain and record contractor quotations
*Amend and close POs following job completion
*Maintain accurate PO trackers
Health & Safety Compliance
*Support the coordination of health and safety compliance across the portfolio
*Arrange audits and monitor compliance schedules
*Attend monthly compliance meetings
*Assist with remedial works and compile compliance statistics
*Carry out site visits where required
Utilities Administration
*Coordinate the setup and closure of utility accounts for commercial and residential properties
*Liaise with utility providers to resolve billing and service issues
*Maintain accurate utility records and account details
*Assist with meter readings and tenant changeovers
Invoicing & Finance Support
*Submit contractor invoices to the Accounts team
*Investigate and resolve invoice discrepancies
*Carry out weekly invoice status checks
Tenant & Contractor Liaison
*Act as a key contact for commercial tenants
*Support with repairs, service charge, utilities and insurance queries
*Issue clear instructions to contractors and monitor progress of works
Additional Duties
*Manage and track keys
*Assist with diary management for the Commercial Property team
*Monitor shared administration and utilities inboxes
*Attend supplier review meetings
*Oversee telephone system setup and call diversions
*Strong IT skills, particularly Word and Excel
*Reliable, punctual and numerate
Person Specification
Essential
*A-levels or equivalent qualification in Business, Administration or similar
*Previous experience in a property-related role (commercial or residential)
*Knowledge of general repairs and maintenance
*Understanding of health & safety requirements
*Excellent organisational and problem-solving skills
Desirable
*Experience using property management systems (e.g. Horizon, Meridian/Vantify)
*Willingness to undertake occasional travel