Maintenance Administrator
other jobs Rachel Hill Resourcing Limited
Added before 6 Days
- England,East of England,Bedfordshire
- Full Time, Permanent
- £13.20 per hour
Job Description:
Hours:Monday to Friday
9am to 5:30pm (1hour lunch unpaid)
Role OverviewWe are seeking an organised and detail-focused Maintenance Administrator to support our Property Management team. The role involves managing maintenance issues raised by tenants via the Fixflo system and acting as a key point of contact between tenants, landlords and contractors to ensure repairs are resolved efficiently from start to finish.
This is a fast-paced role requiring excellent prioritisation skills, as you may be responsible for managing up to 50 live maintenance issues at any one time.
Key Responsibilities*Action maintenance requests raised by tenants through the Fixflo maintenance reporting system
*Liaise effectively with tenants, landlords and contractors to progress maintenance issues
*Obtain repair quotations from contractors and submit them to landlords for approval
*Seek and record landlord instructions accurately before works commence
*Instruct contractors and monitor works through to completion
*Follow up on outstanding jobs to ensure deadlines and service levels are met
*Keep clear and accurate records of all communications, approvals and completed works
*Support frontline Property Managers by managing day-to-day maintenance queries
*Work closely with another Maintenance Administrator and collaboratively within a wider team of five
Skills & Experience Required*Previous experience in a property, maintenance or administrative role (desirable)
*Strong attention to detail and high levels of accuracy
*Ability to manage and prioritise a high volume of ongoing tasks
*Confident communicator with the ability to liaise professionally with tenants, landlords and contractors
*Good IT skills and confidence using property management or ticketing software (Fixflo experience advantageous)
*Ability to work both independently and as part of a team
*Calm and organised under pressure in a busy environment
Personal Attributes*Highly organised and methodical
*Proactive and solution-focused
*Reliable and dependable
*Professional and customer-focused approach
9am to 5:30pm (1hour lunch unpaid)
Role OverviewWe are seeking an organised and detail-focused Maintenance Administrator to support our Property Management team. The role involves managing maintenance issues raised by tenants via the Fixflo system and acting as a key point of contact between tenants, landlords and contractors to ensure repairs are resolved efficiently from start to finish.
This is a fast-paced role requiring excellent prioritisation skills, as you may be responsible for managing up to 50 live maintenance issues at any one time.
Key Responsibilities*Action maintenance requests raised by tenants through the Fixflo maintenance reporting system
*Liaise effectively with tenants, landlords and contractors to progress maintenance issues
*Obtain repair quotations from contractors and submit them to landlords for approval
*Seek and record landlord instructions accurately before works commence
*Instruct contractors and monitor works through to completion
*Follow up on outstanding jobs to ensure deadlines and service levels are met
*Keep clear and accurate records of all communications, approvals and completed works
*Support frontline Property Managers by managing day-to-day maintenance queries
*Work closely with another Maintenance Administrator and collaboratively within a wider team of five
Skills & Experience Required*Previous experience in a property, maintenance or administrative role (desirable)
*Strong attention to detail and high levels of accuracy
*Ability to manage and prioritise a high volume of ongoing tasks
*Confident communicator with the ability to liaise professionally with tenants, landlords and contractors
*Good IT skills and confidence using property management or ticketing software (Fixflo experience advantageous)
*Ability to work both independently and as part of a team
*Calm and organised under pressure in a busy environment
Personal Attributes*Highly organised and methodical
*Proactive and solution-focused
*Reliable and dependable
*Professional and customer-focused approach
Job number 3361138
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Company Details:
Rachel Hill Resourcing Limited
Company size:
Industry:
An independent consultancy offering a variety of staffing solutions, covering a huge range of industry & business sectors, inside the Bedfordshire, He...