Head of Operations


The Opportunity
A growing specialty insurance business is seeking a Head of Operations to join the organisation at a key stage of its expansion.
This is a hands-on leadership role within a lean, build-stage environment. The successful candidate will be responsible for putting structure, processes, and governance in place while remaining closely involved in the day-to-day running of the business.
This role will suit someone who enjoys building rather than inheriting, and who is comfortable operating without a large team initially.
Key Responsibilities
*Lead and develop the operational function across the business
*Design, implement, and improve operational processes and controls
*Ensure the business operates efficiently within a regulated insurance environment
*Work closely with senior stakeholders across underwriting, finance, compliance, and technology
*Oversee supplier, vendor, and outsourcing relationships
*Support contract management and operational governance frameworks
*Partner with technology leadership to improve systems, data, and operational infrastructure
*Contribute to business planning, budgeting, and growth initiatives
*Ensure operational readiness as the business scales in the UK and internationally
About You
*Significant experience in an operational leadership role within insurance (MGA, broker, or carrier)
*Comfortable working in a small, growing organisation
*Able to balance strategic thinking with hands-on delivery
*Strong understanding of operating within a regulated environment
*Confident engaging with senior stakeholders and external parties
*Experience building or transforming operational functions is highly desirable
Why Join?
*Opportunity to shape an operations function from the ground up
*Visible role with genuine influence on how the business operates
*Supportive, entrepreneurial leadership team
*Scope to build and grow a team over time
Please apply below for further information.