Project Manager – Marketing Operations
Are you a structured, proactive Project Manager who loves bringing order to complexity? A leading law firm is looking for a dynamic Project Manager to join their Marketing & Business Development function, driving high-impact projects that improve efficiency, technology adoption, and operational excellence.
The Opportunity
You’ll lead and deliver a range of Marketing Technology & Operations projects, working closely with senior stakeholders to shape initiatives from the ground up. This role is ideal for someone who thrives in professional services, enjoys problem-solving, and excels at managing multiple priorities in a fast-paced environment.
Key Responsibilities
Project Management & Delivery
*Lead end-to-end delivery of Marketing Technology & Operations projects, from scoping and design through to implementation
*Build and manage project plans, timelines, and risks while ensuring strong governance
*Coordinate stakeholders across Marketing, BD, IT, vendors, and wider business services
Portfolio & Programme Support
*Maintain dashboards, boards and reporting to track progress, risks, and milestones
*Support capacity planning, prioritisation, and portfolio oversight
*Ensure transparency of workstreams across a busy programme portfolio
Project Triage & Requirements Gathering
*Act as a central intake point for new project requests
*Facilitate workshops to define business needs and translate them into structured scopes and requirements
*Challenge, shape, and assess new initiatives to ensure alignment with strategic objectives
Stakeholder & Change Management
*Build strong cross-functional relationships within the firm
*Support the adoption of new processes, tools and ways of working
*Communicate clearly and effectively to drive engagement and minimise disruption
About You
Essential
*Experience delivering projects within a law firm or professional services environment
*Strong understanding of Marketing or Business Development operations
*Solid grasp of change management principles
*Ability to simplify complexity and articulate solutions clearly
*Highly organised with excellent prioritisation skills
*Strong problem solver with a delivery-focused mindset
*Confident in influencing stakeholders at all levels
Desirable
*Experience with CRM or marketing technology platforms
*Familiarity with Agile, Waterfall or Hybrid delivery
*Experience working with external suppliers or technology partners
*Project management qualification (or equivalent practical experience)
What Success Looks Like
*Well-scoped, well-governed projects delivered effectively
*Clear visibility of risks, dependencies, and progress
*Efficient, embedded project intake and triage processes
*Improved adoption of tools, processes, and operational change
What’s in It for You
*Competitive salary (reviewed annually)
*Flexible hybrid working
*Generous bonus scheme
*25 days holiday (increasing with service)
*Holiday exchange options
*Private medical insurance
*Enhanced parental leave
*Inclusive support and reasonable adjustments