CRM Executive
  • England,London,City of London
  • Full Time, Permanent
  • £30,000 - £35,000 per annum
Job Description:
CRM EXECUTIVE
UP TO £35,000
HYBRID - 2-3 DAYS A WEEK IN WEST LONDON
Please note, you must be a UK resident to apply and hold full right to work
JOB DESCRIPTION
An established digital transformation and marketing technology consultancy is looking for a CRM Executive to join a growing MarTech Enablement team. This role is ideal for someone early in their CRM career who wants hands-on exposure to complex, multi-channel campaigns while working alongside experienced consultants and technical specialists.
You’ll contribute to the delivery of CRM strategies for well-known, consumer-facing brands, supporting campaign execution, optimisation, and ongoing CRM transformation initiatives. The role combines operational campaign delivery with data-driven insight and stakeholder collaboration.
WHAT YOU’LL DO
CRM & Campaign Execution
* Support the development and execution of CRM strategies across multiple channels.

* Manage end-to-end campaign delivery, including planning, segmentation, build, QA, and deployment.

* Ensure high standards of campaign setup and quality assurance.

CRM Transformation & Enablement
* Contribute to CRM transformation initiatives, supporting the integration of tools, systems, and processes.

* Assist with change management and training to support successful adoption of CRM platforms.

Data, Insight & Optimisation
* Use data and performance metrics to monitor campaign effectiveness.

* Analyse results to identify trends, optimise future activity, and improve customer engagement.

* Produce clear reporting and actionable insights to support continuous improvement.

Collaboration & Stakeholder Support
* Work closely with internal teams to ensure CRM solutions align with client and business objectives.

* Support senior team members in delivering value-focused CRM outcomes.

SKILLS & EXPERIENCE
* Experience in a CRM, lifecycle marketing, or campaign execution role.

* Hands-on experience with Adobe Campaign, Bloomreach or Braze is essential.

* Experience delivering or supporting multi-channel CRM campaigns.

* Comfortable working with data to assess performance and inform decisions.

* Strong attention to detail, particularly around campaign setup and QA.

* Clear communication skills and confidence working with multiple stakeholders.

* Open on background (agency, in-house, or consulting).

* Strong academic background with a good university degree.

* Organised, proactive, and keen to develop within a fast-paced MarTech environment.
Job number 3362929

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Company Details:
Harnham - Data & Analytics Recruitment
Company size: 250–499 employees
Industry: Recruitment Consultancy
Harnham are the global leaders in Data & Analytics recruitment.Harnham provides specialist Data & Analytics recruitment staffing services and talent s...
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