We’re looking for an Account Handler to join a growing insurance brokerage making a real impact in the market. You’ll support our team with client insurance administration, including renewals, mid-term adjustments, quotations, invoicing, and general enquiries. This is a fantastic opportunity to work closely with Mid-Market and Corporate clients while developing your career in a supportive and expanding business.
Key responsibilities:
*Support client retention by delivering an excellent level of service.
*Work with Account Executives to implement renewal strategies, attend client meetings, and follow up on actions.
*Undertake market exercises to secure competitive terms and present renewal options.
*Issue renewal documentation, manage mid-term adjustments, and ensure premiums are collected accurately and on time.
*Record all relevant client information and correspondence accurately and maintain an organised diary system.
*Identify cross-selling opportunities from other divisions to support business growth.
About you:
*Minimum 2 years’ experience dealing with SME or commercial clients.
*Knowledge of key General Insurance classes
*Strong technical insurance skills with excellent attention to detail.
*Ability to prioritise and process work efficiently under deadlines.
*Excellent client service, negotiation, and broking skills.
*Ability to analyse client information and tailor communications to their level of understanding.
What’s on offer:
*Competitive salary, benefits and bonus structure
*Be part of a growing, ambitious brokerage with real market impact.
*Work in a supportive team focused on personal and professional growth.
*Hybrid working to support a balanced lifestyle.
*Excellent progression opportunities