Customer Support & Operations Administrator
other jobs Reed
Added before 5 Days
- England,East Midlands,Leicestershire
- Full Time, Permanent
- £25,000 - £26,000 per annum, inc benefits
Job Description:
Customer Support & Operations Administrator
Salary: £25,000 – £26,000
Hours: Full-time, Permanent (Monday–Friday, 8:30am–5:00pm)
Start: ASAP
About the Role
We’re recruiting for a proactive and confident Customer Support & Operations Administrator to join a busy and fast-paced team in Enderby. This is a full-time, on-site position supporting both the Operations and Sales teams.
You’ll be handling a high volume of inbound enquiries — up to 200 calls and emails per day — and making occasional outbound calls to customers and suppliers to confirm essential details such product return details.
The ideal candidate will be someone who can step into the role and hit the ground running and who’s happy to crack on with the job!
Key Responsibilities
* Managing a high volume of inbound calls and emails.
* Providing day-to-day administrative support to the Operations team.
* Supporting the Sales team with customer enquiries and follow-ups.
* Making outbound calls to customers and suppliers to confirm information.
* Updating internal systems and maintaining accurate records.
* Working confidently with Outlook and Excel.
This is a newly created position so the duties and responsibilities may vary.
Requirements
Due to the location of the job, this role will suit someone who is a driver with their own vehicle.
Essential Skills:
* Confident communicator with a strong, professional phone manner.
* Highly organised with excellent attention to detail.
* Comfortable working at a desk for 7.5 hours per day.
* Strong competency with Outlook and Excel
* Able to manage high volumes of communication in a calm, efficient manner.
What We’re Looking For
Someone who is:
* Proactive and dependable
* Able to prioritise tasks independently
* Comfortable in a busy, sometimes pressured environment
* Eager to support the wider team and keep operations running smoothly
In return you will receive:
A starting salary of £26,000
Free Parking
An excellent working environment
Company Pension scheme
Opportunities to progress and develop your career within an established business.
Salary: £25,000 – £26,000
Hours: Full-time, Permanent (Monday–Friday, 8:30am–5:00pm)
Start: ASAP
About the Role
We’re recruiting for a proactive and confident Customer Support & Operations Administrator to join a busy and fast-paced team in Enderby. This is a full-time, on-site position supporting both the Operations and Sales teams.
You’ll be handling a high volume of inbound enquiries — up to 200 calls and emails per day — and making occasional outbound calls to customers and suppliers to confirm essential details such product return details.
The ideal candidate will be someone who can step into the role and hit the ground running and who’s happy to crack on with the job!
Key Responsibilities
* Managing a high volume of inbound calls and emails.
* Providing day-to-day administrative support to the Operations team.
* Supporting the Sales team with customer enquiries and follow-ups.
* Making outbound calls to customers and suppliers to confirm information.
* Updating internal systems and maintaining accurate records.
* Working confidently with Outlook and Excel.
This is a newly created position so the duties and responsibilities may vary.
Requirements
Due to the location of the job, this role will suit someone who is a driver with their own vehicle.
Essential Skills:
* Confident communicator with a strong, professional phone manner.
* Highly organised with excellent attention to detail.
* Comfortable working at a desk for 7.5 hours per day.
* Strong competency with Outlook and Excel
* Able to manage high volumes of communication in a calm, efficient manner.
What We’re Looking For
Someone who is:
* Proactive and dependable
* Able to prioritise tasks independently
* Comfortable in a busy, sometimes pressured environment
* Eager to support the wider team and keep operations running smoothly
In return you will receive:
A starting salary of £26,000
Free Parking
An excellent working environment
Company Pension scheme
Opportunities to progress and develop your career within an established business.
Job number 3364773
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