Night Concierge - SW11
4 on / 4 off | 6pm-6am
We are looking for a mature, personable, and dependable Night Concierge to join a private residential development in the SW11 area. This is a calm, steady-paced night role supporting a community of residents, who value a friendly, reassuring presence.
About the Role You will work as part of a two-person night team, ensuring excellent customer service, building security, and smooth overnight operations. The role centres on service, safety, and resident support.
Key Responsibilities *Provide a warm and professional welcome to residents and visitors
*Conduct regular building checks and monitor security systems
*Assist residents with general enquiries and practical support
*Maintain accurate shift logs and incident reports
*Manage deliveries, contractors, and access control
*Ensure communal areas remain safe, tidy, and well-presented
What We’re Looking For *Experience in residential concierge or hotel front-of-house settings
*A calm, mature, and supportive approach
*Someone who enjoys engaging with residents
*Strong communication and organisational skills
*Reliability, professionalism, and attention to detail
What We Offer *£38,000 per year
*4 on / 4 off, 12-hour night shifts (6pm-6am)
*1.5x pay on bank holidays
*1.25x overtime rate
*A long-term, stable position in a professional and friendly environment
If you are caring, composed, and committed to delivering excellent service during the night hours, we’d love to hear from you.