Role Overview:
We are working with a well-established pensions organisation that is seeking a Lead Pensions Administrator to join its Annual Events & Projects (AEP) team.
This role is ideal for an experienced DB pensions administrator who enjoys working on large-scale scheme events and projects, has strong technical capability, and is comfortable supporting and guiding colleagues. You will take ownership of key annual and ad-hoc scheme events, ensure data accuracy and quality, and play an important role in supporting team operations and continuous improvement.
Key Responsibilities:
*Manage and deliver major scheme project events including valuations, annual benefit statements, pension increases, annual allowance statements, and group life assurance.
*Take ownership of delegated project work and data checking activities.
*Ensure the accuracy and integrity of member and employer data at all times.
*Check colleagues’ work to ensure high quality and compliance with procedures.
*Create, maintain, and follow documented procedures for scheme project events and ad-hoc data exercises.
*Prioritise and manage own workload and support the planning of team workloads to meet service levels and deadlines.
*Provide guidance, training, and support to junior team members, including running team-level training on key processes.
*Support the Team Leader with day-to-day team management activities where required.
*Identify process improvements and contribute ideas to enhance efficiency and service delivery.
*Handle complaint cases in conjunction with technical specialists.
*Ensure compliance with information security and data protection requirements.
Skills, Experience & Qualities Required:
*At least 2 years’ DB pensions administration experience.
*Strong experience of benefit calculations.
*Working knowledge of annual scheme events such as valuations and benefit statements.
*Excellent MS Excel and general MS Office skills, including data manipulation and analysis.
*GCSEs (or equivalent) in Maths and English at grade C / 4 or above.
*Highly organised, accurate, and able to meet deadlines.
*Confident working on own initiative and under pressure.
*Strong communication skills and a professional, customer-focused approach.
*Experience supporting or training colleagues is desirable.
*Studying towards or holding a pensions qualification is desirable.
What’s On Offer:
*Competitive salary and benefits package.
*Hybrid working model.
*Supportive team environment with strong focus on quality and collaboration.
*Opportunity to work on high-profile scheme events and projects.
*Training, development, and progression opportunities.