Our client is a well-established and respected builders’ merchant, providing high-quality civils & drainage, building materials and supplies to trade professionals and DIY customers. With a commitment to excellent customer service and product expertise, they pride themselves on delivering the best solutions for their customers’ needs.

What’s on offer:
*Salary up to £35,000
*Opportunities for career development and training.
*Company pension scheme.
*Employee discounts on products.
*Supportive and friendly working environment.

Role Overview
*We are looking for a dynamic and motivated Internal Sale Representative
*This role is crucial in ensuring excellent customer service and driving sales growth by building strong relationships with trade and retail customers.
*You will be responsible for handling customer enquiries, processing orders and proactively identifying sales opportunities.

Key Responsibilities:
*Develop and maintain relationships with customers, ensuring their needs are met efficiently.
*Process customer orders via phone, email and in person.
*Proactively seek new business opportunities and follow up on leads.
*Prepare and provide customer quotations, ensuring competitive pricing.
*Collaborate with other departments, such as the warehouse and transport teams, to ensure smooth order fulfilment.
*Keep up to date with product knowledge and industry trends.
*Achieve and exceed sales targets and KPIs.
*Handle customer queries and resolve any issues in a professional manner.

Skills & Experience Required
*Previous experience selling building supplies
*Strong communication and negotiation skills.
*Excellent customer service skills with a proactive approach to sales.
*Ability to work in a fast-paced environment and manage multiple tasks.
*A good understanding of building materials and their applications.
*A positive, team-oriented attitude with a willingness to learn.

If you are a driven and customer-focused individual with a passion for sales, we would love to hear from you!