Are you ready to take your career to the next level? Our client is seeking an ambitious Contact Centre Sales Manager to join their growing team in South Manchester. Following a recent acquisition and strong investment in future expansion, this is an exciting opportunity for a driven professional to shape performance, improve customer outcomes, and contribute to a leading financial platform backed by global success.

This opportunity offers a competitive salary of £40,000–£45,000, with OTE of £60,000- £70,000, alongside a hybrid working model (three days in the office, two from home). You’ll also enjoy private health and dental cover, including Bupa mental health support.

As a Contact Centre Sales Manager, you will: *Lead and develop Advisor, Trainee Advisor, and Case Manager teams.
*Ensure an exceptional customer journey that maximises satisfaction and conversion.
*Oversee Sales and Case Management functions to drive profitability and maintain full compliance.
*Champion a "Customer First" culture across the department.
*Conduct regular performance reviews, coaching, and development.
*Work collaboratively with internal teams to align strategies with wider business goals.
*Build strong lender relationships and support improvements across technology and processes.
Package & Benefits for the The Contact Centre Sales Manager:
*Salary of £40,000–£45,000 (OTE £60,00–£70,000)
*25 days holiday plus a birthday duvet day
*Hybrid working
*Private health and dental cover
*Life assurance & up to 4% matched pension
*Regular Lunch & Learns, dog-friendly office, free snacks
*Access to discounts, social and sports clubs
*Ongoing learning and development opportunities
Skills for ideal Contact Centre Sales Manager: *Proven success leading high-performing sales teams within Financial Services
*A customer-centric approach with a focus on delivering the right outcomes
*Strong coaching, mentoring, and performance-driving skills
*The ability to balance commercial performance with regulatory compliance
*Strategic thinking to align departmental priorities with business objectives
*Excellent relationship-building skills with both internal teams and external lenders
If you’ve worked as a Contact Centre Sales Manager or in a similar role, this Loan Sales Manager opportunity could be the perfect next step.

If you’re a motivated, people-focused leader ready to drive results and customer excellence, this Contact Centre Sales Manager role offers the chance to make a meaningful impact in a forward-thinking organisation.

Apply now or contact Jenni on for more information.

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