Sales Co-ordinator | Worcester | Up to £32,000 & Real Career Progression
Kick-start your career with a fast-growing, high-energy team!
Are you passionate about delivering exceptional customer service, building strong relationships, and getting stuck into a role where every day brings something new?
If you’re ambitious, driven, and ready to grow, this Sales Co-ordinator position with our client in Worcester could be the perfect launchpad for your career.
Our client operates in a fast-paced environment where problem-solving, customer focus, and technical curiosity are key. If that sounds like your kind of challenge—keep reading.
Key Responsibilities of the Sales Co-ordinator:
You’ll be the engine behind the sales and customer operations, supporting everything from order processing to product guidance. You’ll develop deep technical knowledge of their product range, becoming a trusted expert for customers and internal teams.
Sales & Business Development
*Guide customers towards the right products and solutions
*Take accurate, professional sales orders
*Spot opportunities to upsell promotional items
*Help eliminate order errors and returns
Customer Service Excellence
*Be a friendly, professional point of contact via phone, email and in person
*Keep customers updated on delivery times and schedules
*Resolve complaints quickly and positively
*Build strong relationships that drive repeat business
Operational & Admin Support
*Keep customer records accurate and up to date
*Enter and process orders daily
*Handle documentation and internal admin
*Ensure on-time despatch of all orders
*Follow up with customers post-delivery to ensure satisfaction
*Support marketing activity and events, including exhibitions
Qualifications & Skills
*Ideally a degree in IT, STEM or another technical discipline (or strong technical aptitude)
*Comfortable learning and communicating technical product information
*Previous customer-facing experience (retail, hospitality, service etc.)
*Strong relationship-building skills
*Confident multitasker with solid organisational ability
*Good Excel/Word skills and strong numerical ability
*ERP/CRM experience is beneficial
*Export or logistics knowledge is a plus
Working Conditions
*Competitive salary, £26,000 - £32,000 DOE
*Based in Worcester (95% office-based)
*Occasional travel during training or busy periods
*A full driving licence is required
Ready to grow your career?
If you’re excited by the idea of joining a dynamic environment where you can develop technical expertise, build strong customer relationships, and make a real impact, we’d love to hear from you.
APPLY NOW for immediate consideration.