Client ManagerAn established and growing accountancy practice is seeking an experienced Client Manager to join its senior team. This is an excellent opportunity for a qualified accountant with strong practice experience who enjoys managing client relationships, leading teams, and working closely with partners to deliver high-quality services.
The RoleThe Client Manager will work closely with the Partners to manage a portfolio of clients, ensuring work is delivered to a high standard, on time and within budget. The role involves overseeing accounts, tax and VAT work, supervising staff, and acting as a key point of contact for clients.
This position would suit a motivated and commercially minded individual who is keen to contribute to the firm’s ongoing growth and development.
Key Responsibilities*Managing a portfolio of clients and acting as a main point of contact alongside the Partners
*Working closely with the Partners to manage client services and departmental workflow
*Overseeing the preparation and completion of accounts, VAT returns and tax work
*Reviewing work completed by accounts, VAT and tax teams and providing feedback to staff
*Ensuring statutory deadlines are met and work is completed within budget
*Coordinating work allocation, managing work in progress and monitoring productivity
*Arranging and attending client meetings as required
*Supervising follow-up of client documentation and signatures
*Reviewing client fees annually and assisting with credit control where necessary
*Overseeing billing for accounts and VAT work
*Coordinating with the payroll department on directors’ salaries and payroll-related matters
*Supporting and mentoring staff, including training, appraisals and development
*Assisting with recruitment and interviewing of new team members
*Reviewing and implementing firm procedures relevant to the department
The role may also involve exposure to a range of additional areas, including P11Ds, audit, probate, trusts, doctors’ superannuation, tax investigations, due diligence, and mortgage or loan applications.
The Ideal Candidate*ACA or ACCA qualified
*At least five years’ experience at Senior Accountant level within an accountancy practice
*Proven experience managing client portfolios and supervising staff
*Strong technical knowledge across accounts, tax and compliance
*Highly organised with the ability to manage deadlines and budgets
*Confident communicator with a strong client-focused approach
*Proactive and commercially aware, with the ability to support business growth initiatives
What’s on Offer*A senior, varied role within a well-established practice
*Close working relationship with Partners
*Opportunity to influence processes and contribute to firm-wide growth
*Long-term career progression for the right individual