I am currently helping a client of mine with a Head of SOC/NOC, this role ensures that network infrastructure is reliable and secure, incidents are swiftly handled, and the team operates efficiently.
Key Areas of Responsibility
*Lead/recruit/develop NOC & SOC teams, including analysts, engineers, and managers.
*Demonstrated ability to motivate teams, drive performance, and manage under pressure.
*Oversee continuous monitoring, ensuring network performance and resolution of issues.
*Develop and lead SOC incident response playbooks, manage critical escalations, and handle crisis situations effectively.
*Set operational goals and align NOC & SOC strategies with wider IT and business objectives.
*Budget planning & vendor procurement to ensure cost-efficiency.
*Produce and present performance metrics to senior leadership.
*Implement and optimise monitoring, detection, and investigative tools (SIEM, etc.)
Ideal Experience
*C5yrs+ years in either (or both) network and security operations — ideally with at least 3-5 years in a managerial/leadership role.
*Proven ability to manage combined NOC and SOC environments and diverse technical teams.
*Broad expertise in network infrastructure: routing, switching, firewalls, VPNs, load balancers, cloud networks.
*Deep understanding of security monitoring and incident response tools (SIEM, etc.)
Side notes
*Hybrid working; 2-3 days office based in Bolton
*MSP experience is highly desirable