Role: IT Support Technician
Location: Taunton (on-site with some remote support)
Salary: Up to £30,000 per annum
Benefits: 25 days holiday + bank holidays, enhanced family leave, wellbeing support, life assurance + more


Our client, an exceptional independent school is hiring an IT Support Technician to support a busy and vibrant education environment. This role offers the opportunity to play a hands-on part in keeping technology reliable, secure, and ready for daily use across a school community and partner sites.


You’ll be central to day-to-day IT operations, supporting staff and students while contributing to infrastructure upgrades and long-term improvement projects.


What you’ll do
*Provide first- and second-line IT support across desktops, laptops, tablets and peripherals
*Act as the go-to contact for day-to-day technical issues, troubleshooting and escalation
*Support school events, ensuring AV, networking and classroom technology run smoothly
*Work closely with the Network Manager on upgrades, maintenance and infrastructure projects
*Manage and support servers, cloud services, networks and endpoint environments
*Maintain secure IT operations, including patching, backups, access control and safeguarding
*Deploy and manage end-user devices across Windows, macOS and ChromeOS
*Set up and troubleshoot AV systems, including interactive screens, projectors and digital signage
*Support Microsoft 365, cloud platforms and education-specific applications


You’ll work closely with teaching staff, support teams, students and external partners to ensure technology enhances learning and day-to-day operations.


What we’re looking for
*Experience supporting end users across Windows 10/11, macOS and ChromeOS
*Knowledge of device management tools such as Intune, Autopilot, Apple School Manager or MDM
*Hardware troubleshooting experience across PCs, laptops, printers and peripherals
*Understanding of Windows Server, Active Directory, Entra ID (Azure AD) and Group Policy
*Exposure to Microsoft 365 (Exchange Online, SharePoint, Teams)
*Networking fundamentals including DHCP, DNS, TCP/IP, VLANs, switching and Wi-Fi
*Familiarity with backup, security and endpoint protection tools
*Experience supporting education technology, MIS platforms or classroom AV is highly desirable


The ideal candidate will be curious, organised and approachable, with strong communication skills and a genuine interest in learning and developing within a fast-paced, people-focused environment.


Why join?
*A varied, hands-on role with real impact in an education setting
*Supportive environment with clear training and development pathways
*Strong focus on wellbeing, inclusion and career progression
*Opportunity to grow alongside a values-led, sustainability-focused organisation


Apply now to play a key role in supporting modern, secure and innovative IT environments.