Office Administrator - -Delightful Rural location. 9 Miles from Craven Arms. Own transport is essential.
Are you ready to take the next step in your career? This role offers a dynamic and engaging work environment where your skills will be valued and your contributions recognised. As an Office Administrator, you will be at the heart of the organisation, ensuring smooth operations and excellent customer service.
Key Responsibilities:
- Primary Phone Management: Be the first point of contact, handling incoming calls with professionalism and efficiency.
- Order Management: Process orders received via phone or email, manage invoicing and crediting through Sage, and ensure timely consignment and label printing. Keep customers updated on their orders.
- Web Site Supervision: Manage web orders, including invoicing and despatching. Monitor stock levels and update social media platforms.
- Purchase Invoice Input: Collect relevant documents and update purchase spreadsheets.
- Supplier Coordination: Order ingredients from suppliers and handle purchase and sales account enquiries.
- Batch Sheets Information Input: Ensure accurate and timely input of batch sheet information.
- Customer Communications: Update trade and public customers on products and prices, handle order enquiries and complaints.
- Sales Reps Statements: Produce statements for sales representatives.
- Debt Collection: Manage debt collection processes.
- Warehouse Coordination: Work closely with the warehouse team to process orders and manage stock records.
- Courier Arrangements: Organise the collection of ingredients and packaging with couriers.
- Office Supplies Management: Order office stationery, herbs, spices, and packaging as needed.
- Customer Records Updating: Maintain and update customer records.
- Export Orders: Handle export orders and associated paperwork.
- General Office Management: Oversee the day-to-day running of the office.
Skills and Experience Required:
- Proficiency in Sage or similar accounting software.
- Strong organisational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to manage multiple tasks and prioritise effectively.
- Experience in customer service and order management.
- Familiarity with social media platforms for business updates.
- Basic knowledge of export documentation and procedures.
This role is perfect for a proactive individual who thrives in a fast-paced environment. If you are looking for a position where you can make a real impact, this could be the perfect fit for you. Apply now to join a team that values your expertise and dedication.