Service Coordinator
Location: Stevenage | Salary: £25,000 | Permanent
Join a growing, friendly operations team where no two days are the same! Our client is looking for a proactive Service Coordinator to be the first point of contact for clients and colleagues, managing calls, emails, and engineer schedules in a busy, supportive environment.
Service Coordinator - About this role:
*Monday to Friday, 9am - 5pm, office-based
*Full training and career development opportunities
*Friendly, collaborative team culture
*23 days annual leave + bank holidays
*Pension, Christmas bonus, company events, and free parking
Service Coordinator - What you’ll do:
*Handle client calls and emails as first-response
*Log and track requests on internal and external systems
*Schedule engineers and close jobs once completed
*Book couriers and manage equipment returns
*Issue welcome packs to new clients
*Liaise with engineers to ensure smooth resolutions
*Support the team with general admin tasks
Service Coordinator - About you:
*Organised, attentive to detail, and able to prioritise workload
*Clear and confident communicator
*Approachable, professional, and a team player
*Previous admin experience is a plus
*Keen to learn and progress into more complex responsibilities
This is a brilliant role for someone looking to gain exposure to operations, client management, and first-response coordination in a fast-paced but supportive environment.
If you are interested in this role, please apply today with your latest CV.
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